Be Work From Home Ready

GO LIVE WITH REMOTE CONTACT CENTER TODAY

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AGENTS HAVE ONLY SMARTPHONES ?
Boost Customer Service with Industry’s First Enterprise-Grade Mobile Call Center Solution.
Ameyo promises an enhanced customer experience for businesses with limited contact center infrastructure – The Ameyo Mobile Agent. An industry-first mobile application with enterprise-ready call center features. The application is powered by mobile WebRTC and ensures high call quality, access to customer details via CTI, dialers for wide outreach, faster deployment, remote agent monitoring and all this within a Mobile App.
Zero Agent Infrastructure Needed | Enterprise-Grade Features | Comprehensive Remote Monitoring

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HAVE ACCESS TO ONLY LAPTOP ?
Manage Complete Contact Center Operations with a Feature-Rich Solution
Let the agent handle customer service requests while being in the safety of their homes. Ameyo offers VPN access combined with WebRTC to ensure high conversation quality in a secure environment. Additionally, with Ameyo’s remote call center software, enjoy comprehensive reports, and live monitoring tools to enable supervisors to remotely monitor agent performance along with getting complete activity logs (calls, notes, dispositions, etc).
Secure VPN Access | WebRTC for Call Quality | Extensive Monitoring
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AGENTS HAVE ONLY FEATURE PHONES & NO INTERNET ?
Enable Contact Center Interactions via an IVR/ Feature Phone
Do not let the absence of smartphones, laptops or a stable internet connection come in the way of delivering quality customer service. Ameyo’s Phone Agent functionality enables contact center operations via an IVR. Agents get to have complete call functionality like click-to-dial, hold, mute, transfer, conference, etc on their feature phone itself while all the calls are recorded on the server for security and monitoring purposes which the supervisor can access at any time to track KPIs and SLAs with remote call center software.
Portable Agent Workbench | 100% Call Monitoring | Secure Customer Data